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Adv. Sharon Shefer, contributed the Israeli chapter to a publication of a Multi-Jurisdictional guide to litigation costs (published in March 2010) under the name "At What Cost?" - a Lovells Multi-Jurisdictional Guide to litigation costs.
Israeli statutory law relates to the banks as powerful and proficient entities which have the advantage over the typical client, and therefore imposes on the banks a series of specific and general duties towards their clients. According to the Banking Law (Service to Customers) - 1981 the bank owes special duties towards its clients such as: a duty of proper disclosure of the services provided by the bank and of the banking commission charged, a duty not to mislead, a duty not to take advantage of language barriers or of a client in mental or physical distress, etc.